Have questions for the Plug? Before you plan on contacting us, you might want to look through the frequently asked questions and answers in this section to help you out! For more info, please see Terms of Service.
*These instructions are for banks with individual presets instead of an .omnisphere file!*
Locate your Spectrasonics Steam* folder and copy the folder and it’s contents into this location:
NOTE: If you are a previous customer and already have a folder for that producer and subsequent subfolders installed in this location.
DO NOT replace the existing producers folder with this new one! This will result in losing your previously installed patches.
ONLY copy the contents inside this folder into the existing producers folder.
* For more detailed information on how to locate your Spectrasonics ‘Steam’ Folder, see specific Mac and PC instructions further down.
Locating your Spectrasonics ‘Steam’ folder on an Apple Mac
Your Spectrasonics Steam folder should be located in the file directory location below:
Macintosh HD/Users//Library/Application Support/Spectrasonics/Steam
If you have trouble finding your ‘Library’ folder under your User Name, simply follow these instructions:
For Mavericks users, simple select your user name in the file directory, click on the ‘Cog’ shaped settings menu at the top of the page and select ‘Show View Options’.
Then click on the box next to ‘Show Library Folder’ at the bottom of the dropdown menu to make your Library folder visible:
For older OS X versions, follow the instructions below to make the Library folder visible.
Open the program TERMINAL
Paste this command inside Terminal and press ‘Enter’: chflags nohidden ~/Library/
Locating your Spectrasonics ‘Steam’ folder on a PC
On Windows Vista, Windows 7 & Windows 8, your Steam folder should be located the file directory location below:
ProgramData is normally a hidden folder. To “Show Hidden Files” go to
Start Menu/Control Panel/Appearance And Personalization/Folder Options/View tab. Select the “Show Hidden Files and Folders” option and hit “Apply”.
On Windows XP, the Spectrasonics Steam folder is located here:
C:\Documents And Settings\All Users\Application Data\Spectrasonics/Steam
If you are still having trouble after viewing the screenshot instructions, please contact our support.