Have questions for the Plug? Before you plan on contacting us, you might want to look through the frequently asked questions and answers in this section to help you out! For more info, please see Terms of Service.
Placing Orders (4)
Before you are about to check out. You have the option to add your discount code(s) in your shopping cart in the section above your name and e-mail address!
When your check out and payment is completed, you will be redirected to a download page. You will also have a receipt along with your download links that is sent instantly to your e-mail. You will also get a download link on your purchase confirmation page!
If you need your download links again in the future, you can log into your account and download your sounds anytime you want!
Sometimes this happens depending on your e-mail provider. If you still can’t find your downloads, you must FORWARD YOUR PURCHASE RECEIPT!
Contact us at [email protected] or at 1-404-513-0264. We will follow up and will send you your download links quickly as possible!
The download will be sent to you instantly after the purchase has been confirmed. However, it really depends on your email provider. If you don’t see your purchase in your email immediately, wait a couple minutes or check your spam and promotions folders. Again, if you still can’t find your downloads, you must FORWARD YOUR PURCHASE RECEIPT!
Forward your receipt and contact us at [email protected] or at 1-404-513-0264. We will follow up and will send you your download links as soon as possible!